Contact Our Support Team
Our exceptional Support team is ready to answer any product questions, troubleshoot account issues, and assist you in getting the most out of MyMedLeads. Email us at support@mymedleads.com with your issue, along with any relevant context, links, lead ID, or screenshots.
Support Hours
Our team is online to help you Monday – Friday from 8 AM – 6 PM CST.
We aim to respond to all tickets within 24 hours during these normal business hours.
Contact Our Sales Team
If you have sales-related questions, open a ticket with our Sales Team by emailing sales@mymedleads.com.
Contact Our Billing Team
If you have a question about your invoice or billing details, you can open a ticket by emailing ar@nextech.com.
Customer Success Manager
The Customer Success Manager (CSM)* is your point of contact post-implementation. Your CSM is available to provide guidance on adoption & engagement, strategy, and best practices. Contact your CSM, Barbara Beauvais, by emailing barbara@mymedleads.com.
We want to hear from you!
We at MyMedLeads have been working on improvements to many site features and functions. We welcome your feedback on the changes and your ideas for future enhancements. Tell us which features you use most often and what additions you’d like to see. Your input will help us meet our goal of serving your needs. Please email your suggestions to support@mymedleads.com. We look forward to hearing from you!