Cancellation Policy

MyMedLeads requires a 30-day written notice with a brief description as to why you are discontinuing service. We greatly appreciate any feedback you can provide.

Written notice can be sent by email to support@mymedleads.com. The MyMedLeads client success manager will then reach out to finalize and guide you through the cancellation process.

Cancellation Process

  • The account will be active for 30 days in accordance with the terms of the cancellation policy.
  • You can export any lead data as needed.
  • This will provide time to request removal of any MyMedLeads integration code from your website.
  • This also allows time for you to port out any Call Tracking numbers you would like to keep. If you choose not to keep the MyMedLeads created numbers, you can simply remove the numbers from your advertisements/social media.