When it comes to calling Internet leads, speed is crucial. The longer the time gap between when a lead arrives and when that lead is called, the lower the likelihood of that lead being converted into a patient. Studies have shown that leads called within the first 10 minutes of arrival are 70 times more likely to convert than those contacted an hour after being received. After 1 hour, conversion rates begin to drop significantly. According to data, the average medical practice takes around 9 hours to respond to form inquiries, resulting in a dismal patient conversion rate around 8%. On the other hand, practices that respond to online inquiries within the first hour convert about 65% of these leads into patients.
Medical practices cannot afford to ignore these stats. MyMedLeads software includes powerful call tracking technology that records inbound and outbound phone calls. Our system can track the number of times each lead is called and puts a stopwatch to each lead that arrives to ensure they are called promptly.
