MyMedLeads is a lead management tool that allows you to track all of your lead sources in one place, giving you visibility into how patients find your practice. With MyMedLeads, you can measure the true return on investment for your advertising campaigns and online marketing efforts. The software also enables you to ensure that your staff is following up on leads consistently and converting them to booked appointments. By centralizing lead data, MyMedLeads empowers you to optimize your patient acquisition strategy.

There are two types of patients: those referred and those acquired through online or offline advertising. As more potential patients use the web (blogs, Facebook, review sites, Google) to find doctors, practices get more “leads” and fewer referrals. Managing these leads is challenging, since few train staff in this. MyMedLeads helps staff effectively manage leads to maximize return on lead generation investment.

 

MyMedLeads Included Features:

  • Web-based software- for easy access anywhere
  • Integrate with your practice software: NexCloud (We were recently acquired by NexTech!), Symplast, DrChrono, & PatientNow
  • Web Form Integration- Website, Landing Pages, Zapier, PPC
  • Directory Integration- such as RealSelf (directory listing), Google, ASPS and
  • Lead Management and Call Tracking- able to track all prospects and lead sources in one place->>> track communication>prospect from lead to patient & follow-up (phone numbers can be added to track social media channels, advertising, events
  • Track Follow-up history for prospects- Email, Text, and Calls are all logged- easily viewed on each lead detail page (permissions in each user profile can segment notifications for staff to all or certain users so no leads who need communication get missed)
  • Appointment Notifications/Confirmations/Reminders via Email, Text, or Voice with map- can be customized.
  • Email and Text Marketing Workflows: Procedure specific Drip Campaigns, E- Blasts, Birthday Messages and Recall for popular procedures
  • Two Way Texting with HIPAA compliant consent, Text dashboard for ease in continued communication- TWT history shows on each lead detail page
  • Able to schedule future tasks and To Do Reminders on each prospect- as well as receive notifications on email or texts to manage- keeps you on track
  • Manage Communications: Email and Two Way Text- can set up templates on both for ease in manual messaging
  • Internal Feedback (Reviews) – can be activated from clients after consults and procedures are completed. These can be used to post on social media or websites.
  • Reports: Enhanced Conversion Report, Appointment Reminder/Confirmation, ROI Report, Campaign Analytics, Staff Performance: Activity/Response time/Conversions.
  • Client Support/Success Team- Phone and Integrated Ticket System

 

Additionally, there are optional add-on features available:

  • Reputation Management – Automated Reviews via Email and Text – timeframe for each can be customized- for example sooner for non-surgical and later for surgical. It can also limit requests for patients who visit often. (add on the ability to send clients with to an outside directory to leave reviews– such as Google, RealSelf, HealthGrades, and more)
  • Live Chat can also be added to the Website to assist in lead acquisition/communication/management.
  • Custom Built Campaigns – One of our marketing specialists and professional writers will create 20 custom emails for the practice’s 6 most common procedures. There will be 6 procedure workflows with 3 emails each and a default workflow with 2 emails each, totaling 20 emails.

 

Visit MyMedLeads.com to learn more.